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Data capture and smart card technology
The smart card system allows users to simply swipe their card through a special reader, normally at the till point in a venue, activating the card the first time it is used. It is then activated for the relevant number of days, according to which pass has been purchased. The passes vary in cost, for instance, the London Pass is £24 for an adult for the minimum one day, including travel, and £89 for the maximum six days. This technology benefits the venues as readers are installed in all terminals to collect data that can be useful for venues to find out who their customers are. |
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The internet connection
Each pass has its own website outlining how the pass works, what the benefits are to visitors, a list of the venues included and the option to book online. The websites are useful marketing tools and operators benefit from
the global reach of the medium. Around
50 per cent of London Pass users book
on-line, demonstrating that this is a very important tool for attracting visitors to London. The passes are also available from tourist information centres.
If an operator knows its audience is internet savvy, or if they don't have a strong web presence, the pass system is a good way to reach a much larger audience. For further information see www.londonpass.com, www.bathpass.com or www.yorkpass.com. |